Frequently Asked Questions
Everything you need to know about our curated home collection.
What is the typical shipping lead time for furniture?
In-stock furniture items generally ship within 5-7 business days. For custom or oversized pieces, our concierge team will reach out with a specific white-glove delivery timeline.
Do you offer international shipping?
Yes, MONC XIII ships worldwide. International shipping rates and duties are calculated at checkout based on the destination and the dimensions of the item.
What is your return policy for home decor?
We accept returns on most non-furniture items within 14 days of delivery, provided they are in original condition. Please note that custom orders and vintage pieces are final sale.
Are the vintage items authenticated?
Every vintage piece in our collection is meticulously sourced and vetted by our experts to ensure authenticity, quality, and historical accuracy.
Can I request a custom finish on certain products?
Select items in our collection offer customization options. Please contact our design team directly to discuss specific finishes, fabrics, or dimensions for your project.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's portal.